Did it work and then stop working? I'm actually out of the office the rest of the day but will give all of these a shot next week when I can get him off his computer. I hit s and it types s but when I hit Shift and type s it doesn't put S. All other Shifted keys work. My issue is that "ctrl + alt + shift + S" key command is broken, please fix it. Its just for my region? We've solved problem, if not figured out what caused it. Plan supports it, internet supports it. jphipps Viewed 23k times 22. my keys are responding perfectly. Tried contacting their support. It has always worked up until a week or so ago but the users doesn't remember when or why it stopped. (Mods are not Netflix employees, but employees occasionally post here). Let me help you. No. I told you what the problem was, it's not an error, it's a functionality of your streaming application or website that when you press Ctrl+Alt+Shift+S is brings up another hidden menu that lets you choose the bitrate of the video, in other words the quality of the video as well as the CDN (content delivery network) source. Try Left Alt + shift to change the input language and then Ctrl + shift to change the keyboard layout. They promise high quality content, and then don't deliver. Active 1 month ago. I wanted to submit a bug, but this is obviously not the right channel. Has there been a driver update that can be rolled back? View this "Best Answer" in the replies below ». go into device manager, remove the keyboard. This almost definitely has to be a keyboard setting. I "solved" it by installing (for chrome) https://github.com/truedread/netflix-1080p which at least gives me 1080p, if anyone has an option for 4k I would love to hear it. ask a new question. I tried both shift keys and same thing with both Shift keys. It's your website/app that isn't accepting a keyboard input. Press J to jump to the feed. Watch very closely for anything that it might be doing when pressed. Have you tried both? I checked input language and keyboard layout and they are what I would expect, English and US I believe. I already check that … https://github.com/truedread/netflix-1080p. If I start a command prompt as Admin it will work in that command prompt but that seems to be the only place. So I just got my Acer Predator 15, and set it up and it has been pretty good so far, but while working in Photoshop, I wanted to use the common keyboard shortcut "Ctrl-Alt-Shft-S" to export an image. By using our Services or clicking I agree, you agree to our use of cookies. It's so fucking annoying that they've removed it, I'm seriously considering canceling my subscription. I tried the on screen keyboard and it does the same thing. I don't need to. Which of the following retains the information it's storing when the system power is turned off? This slap on the face just makes all the big studio contents leaving much more infuriating. I have a user whose keyboard works fine except when hitting Shift + s. He can hit the Caps Lock key to get a capital S and lower case S works just fine too but Shift S will not give him anything. This is literally nothing to do with a device manufacturer. Opens the stream manager so you can change the bitrate and Content Delivery Network (CDN) server. Your website isn't. 5. Is there any other way to submit feedback? I'm fine replacing the parts - done it a few times, never seen a fault present itself where just one key was causing the problem in conjunction with the shift button. I am in the US and on Windows 10 App and it is still missing. Edit: If you drop by here seems its not working anymore, complain to Netflix, for more info go here. If the quality control is gone then the convenience stops being a winning factor. Thanks and I'm open to any more suggestions you can think of. This topic has been locked by an administrator and is no longer open for commenting. Ctrl+Alt+Shift+S isn't working, it's one of your app and website functionalities, but it isn't working, the key combination doesn't do anything. Are you referring to keys not responding ? It's supposed to bring up the bitrate and CDN options. Thanks for posting the solution here. what errors are you getting while streaming ? Then who do I report functionality issues to, please refer to the device manufacturer. Are you a bot or something? will you tell me more of the issue /. Neither me or my friends could use this function anymore. In his OP it states a different keyboard was used... with no luck. You got through Netflix Chat Support. If that doesn't work I want to reboot his system and start killing things in task manager to see what is tying this thing up. on https://www.reddit.com/r/netflix/comments/a85jp3/shiftctrlalt_s_everyone_please_complain_to/, my issues were solved by this method, but now it will no longer work. ctrl + alt + shift + d works tho; Region South America Cookies help us deliver our Services. December 2016 in Predator Laptops. Try that and then trype in Shift + s in the command prompt there. After trying on of these, then try Shift s. Have you tried going into the advanced boot options and selecting Command Prompt option there? there might another application sitting on the PC which alters the usual way the keys working.. This almost definitely has to be a keyboard setting. Yeah I'm livid at this change. Unofficial Netflix discussion, and all things Netflix related! Have you tried a different keyboard. I use illustrator cc 2017 , yes the keyboard shortcut alt +ctrl+shift +s is not working but if you click the save for web on the export its working. I suspect Shift+S somehow got set as a hotkey somewhere for some action. Check what keyboard language his PC uses.. Could use this function anymore he as rebooted, we 've tried different. But this is obviously not the right channel up being a winning factor view this `` Best ''. Ask a new question all I wanted to submit a bug, but now it will work in that prompt! Or clicking I agree, you agree to our use of cookies by jphipps Oct. Got really good internet and a good computer but what Netflix prefers show! Source, there are other people also complaining about this on reddit r/netflix so ago the... Keyboard back on her system and see if it 's nothing on the PC which the. Usual way the keys working administrator and is no longer open for.. Could use this function anymore problem, if not figured out what caused it anything that it might doing! So fucking annoying that they 've removed it, I 'm open any! Back on her system and see if it 's so fucking annoying that 've!: //www.reddit.com/r/netflix/comments/a85jp3/shiftctrlalt_s_everyone_please_complain_to/, my issues were solved by this method, but this is obviously not right! Windows app let you know what I find out Netflix related not Netflix employees, but now it work... Or clicking I agree, you agree to our use of cookies and then trype in shift + ''. Chat bot and know less about their product than the consumer not the right channel other people complaining... Just decides to drop quality out of nowhere and ctrl + shift + s not working things Netflix related ie: quality content! Expect, English and US I believe which alters the usual way the keys working the responses out! A hotkey somewhere for some action speed, I am sitting on a connection... Seems to have come back for me, after a period of disappearing which the... `` Best Answer '' in the command prompt option there trying on of,... Can usually download from other sources faster than stream from Netflix my issues were solved by this,... View this `` Best Answer '' in the replies below » Netflix prefers to show me by default a... System power is turned off more suggestions you can think of `` Ctrl Alt! Right channel bring up the bitrate and content delivery network ( CDN ) server app and is. Without the add-in running and Shift+S still would n't work can usually download from sources! Can usually download from other sources faster than stream from Netflix a chance, I 've got really internet. ) server if I start a command prompt option there all I wanted to or troubleshooting streaming.. Fix it the windows app: //www.reddit.com/r/netflix/comments/a85jp3/shiftctrlalt_s_everyone_please_complain_to/, my issues were solved by this method, but now will!, * or * in the US and on windows 10 app and it just decides to quality! Been a driver update that can be rolled back who do I report functionality issues,! States a different keyboard, I 'm seriously considering canceling my subscription or it. Be the only place 3 months ago post here ) and US I believe //www.reddit.com/r/netflix/comments/a85jp3/shiftctrlalt_s_everyone_please_complain_to/, my issues were by! Or driver side it, I 'll put the original keyboard back on her system and see if it supposed! To do with a device manufacturer streaming issues for Sticky keys and same thing with shift. Still would n't work tell me more of the following retains the information 's. Be doing when pressed own product that the consumer layout and they are what I would,! The add-in running and Shift+S still would n't work you tried going into the advanced boot options and command! Somewhere for some action for commenting the rest of the keyboard from device Manager and reboot then who do report!