This does not effect our editorial in any way. I never had an issue with over 50 purchases. But there is another situation: you think the items you receive are inferior goods just because it doesn’t meet your high expectation. But many people will have a question: why is the air delivery so slow? I will explain why sellers don’t know the shipping information in question 3. Hence, if they provide you with free shipping service, they must choose an economic shipping way, such as China Post Air Mail. Generally speaking, it is about 30-50 days to deliver those goods with free shippingservice, 20-30 days in some places. How safe is AliExpress? Saver shipping: providing registered postal service, you can check the tracking information of some key steps, such as delivery and buyers’ sign information. All your answers are in Jingsourcing’s monthly report October 2020. Purchasing from AliExpress is discouraged by customs agents. 9:00 AM – 4:00 PM The other guarantee to look out for is ‘Guaranteed Genuine’. This is also an important factor affecting the clearance time of international logistics. Let Jingsourcing help you find best product suppliers, and export to your country. Hence, many customers on Aliexpress will lack a sense of security, and have a question: Is it safe and reliable to shop on Aliexpress？. If you're not familiar with AliExpress, here's a quick primer: it's a huge online retailer owned by The Alibaba Group, a multi-billion dollar corporation that started as a business-to-business buying and selling portal.It has since expanded to business-to-consumer, consumer-to-consumer, cloud computing, and payment services, as well. Although the cost of such a shipping way is low, the transportation time is unstable. Claims are reviewed and mediated by the AliExpress Case Management Team. Counterfeit is where a product says it is a brand name but isn’t. You had better explain the issue in an explicit video or photos, then communicate with the seller about partial refunds or full refunds. Buyers beware! Generally, there are 4 types of logistics on Aliexpress as shown in the following chart for your reference. Some buyers think the “buyer production” doesn’t work well. If you buy something expensive, don’t opt for free postage. Generally, in developed countries like Europe or America, the shipping will be more efficient. If you’re an aware shopper and double check everything, AliExpress is a safe place to buy. The items are cheap (even if the quality can be iffy), quantities are effectively unlimited, and you can find just about everything you could ever need on the site. In the product listing, all parameters of the products will be stated in the section, including material, packaging, operation instruction, delivery time, after-sales service, etc. If you don’t receive the parcel after 60 days, you can’t judge if the parcel is still on the transit or lost. Cross-border logistics information often can’t be updated timely and will be affected by some force majeure, such as the logistics in Brazil before, the customs detention in Russia, the massive detention of ePacket in some areas, etc., all of which are risks that no one can control. Then I will give you the most practical tips to help you avoid these problems to have a happy shopping on Aliexpress. There is no updated logistics tracking information, how can I know where my package is? Others aside, one thing … Hence, as I mentioned in the above, 70% of disputes are caused by the delivery delay. I want to buy some products from AliExpress, can you ship to my location here in Papua New Guinea. The other reason is because the products could be counterfeit. About Payment Generally, if the price is incredibly cheap, the quality or after-sale service will be not very satisfactory. In spite of the low price on Aliexpress, but if customers can’t receivethe parcel after a long time like 60 days or even 75 days, which can be frustrating. Many sellers will show how to use the product in a short video. Therefore, really don’t worry too much, as long as you don’t get your package, you certainly can get your full refund. Some well-publicized web script vulnerabilities have been patched, so the site is now as safe as any other e-commerce site. What do you need to know when using the site? An professional agent will help you find factories, get best quotes, support you all the way until products arriving your doorstep.0 experience needed! Generally, AliExpress is a safe and legit platform to buy from. It is advisable for you to check if the supplier has a warehouse in your country, which can reduce the shipping time to a large extent. Alibaba is one of the ten biggest companies in the world, with a market capitalization of … Or sellers just tell them to wait for more time or extend delivery time directly, such as changing 60 to 90 days. Tell us about them below! If you do any shopping online, you’ve probably heard of AliExpress, the retail arm of Chinese e-commerce giant Alibaba, the Asian version of Amazon. Some buyers think the “buyer production” doesn’t work well. In the post, I will objectively analyze the following most concerned 5 questions and why these problems arise. Hence, the refund process will be relatively slow. In major holidays, customs staff or logistics and distribution personnel also will be on holiday. The following 3 aspects are very important elements: The overall structure, details and glossiness of the product will be truly shown in 6 product photos without excessive beautification. Join over 260,000 subscribers! Many customers placing orders on Aliexpress will have such questions: Why haven’t I receive my parcel after 2-month delivery? The direct influence is that there will be quite a long time for customs clearance and delivery, especially small postal packages. If a customs checkpoint suddenly declares they don’t receive a large quantity of international parcels, these parcels will be transshipped to another customs checkpoint. Read it to see what people say and get a feel for the seller. What Is AliExpress? It absolutely safe to buy from Aliexpress. Seller Guarantees. Check the Seller Guarantees tab carefully to make sure you are adequately covered. There are all sorts of strange products or strange terms and conditions on AliExpress. Disclaimer: Some pages on this site may include an affiliate link. AliExpress Standard Shipping, Cainiao Expedited Standard, China Post Registered Air Mail, ePacket, Special Line-YW, etc. (10 video courses included), About Us Finally, if you think this post is helpful, you can share it with your friends. Stay tuned with our weekly recap of what’s hot & cool. And most of them will ask for refund. Information, and you can click to jump to the part you have interests on Amazon marketplace: are! Are conducted by the public officials of each country Random read more December 16, 2018 personnel also will counterfeit... Deliver parcels postal express service, you should pay more attention to the part you have an need... Time for customs clearance and deliver parcels protect their Rights well avoid these problems.! In 1 week from high rated sellers and be careful in general logistics tracking: transportation information in following... 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